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All started couple months ago when I came in for a laptop cleaning up on my hp spectre 15. Brought it in for servicing, received it back as they discovered that my battery has inflated and was too dangerous to return, as well as a speaker had blown. Ordered a new battery through them, Brayden who worked there advised and kept me in the know at all steps of the process, including procurement, servicing, and costs. Ended up paying a reasonable amount for battery and install, and it was all smoothly completed within a 1 month time frame (even with bad shipping times nowadays). Hats off to Brayden at PCwhoop, will be coming back soon to inquire a custom PC build 🙂
April 20, 2022I have used their services a couple of times over a number of years since pre-pandemic time. All services I have had were related to laptop hardware, such as battery replacement. The services were always meeting or exceeding expectations and with very reasonable price. They can order parts on your behalf or you can bring parts in and have they install/replace it. Everyone work there I met is friendly and professional. Will definitely go back. Highly recommended.
May 10, 2023Great shop. I walked in half expecting a dingy old dark store with some music elitist behind the desk ready scoff at the handful of records I brought in for trade, but I got exactly the opposite. Super clean, bright, shop with a beyond nice owner working the desk. Gave me a more than fair price for my records while I snooped around. I'll definitely be back when I want to start collecting again!
October 27, 2021 -
Really really friendly staff. The store definately gained a new customer today for any future electrical requirements pertaining Tablets, and laptops
September 2, 2022Very nice person helped me getting my computer checked and made it run faster. Ali said will take two three days but the next day is was done. Thank you for the excellent service. Definitely recommend this business.
March 18, 2024I took my Mac laptop into them today and thought I would need a new mother board because that is what apple told me. Well they were wrong the guy looked at it held some buttons down, I think he reset it and it works just like before. I will continue to take any issues I have back to them they are good.
April 16, 2019 -
HIGHLY RECOMMEND! I had a problem with my laptop that could have cost me a lot more than I expected. Hopefully, Ali helped me with it wonderfully! You can’t go wrong with these guys!
January 24, 2024 -
Excellent service, amazing customer service…. Thanks Ali. I highly recommend him to anyone in need of laptop repairs. I will definitely be returning for any future tech issues!
August 16, 2024I spilled coffee on my laptop. The store I bought it from wouldn't even look at it, said that it's not worth fixing and I might as well buy a new one. Pcwhoop was recommended by some neighbours. He had it back running, and it was quick and affordable.
May 22, 2024I was so happy with their service!!! I had a major repair needed for my laptop and I needed it quickly. Most places were telling me that I would need to wait 10 days and ship my laptop across the country. I stopped into PCwhoop on my way to work at 10am, no appointment. Just showed them my destroyed laptop and hoped for the best. They explained the issue, gave me some options, and by 4pm the same day, my laptop was fixed and ready to go! Price was very reasonable and exactly what the quoted. Overall, so happy I stopped in. I would definitely go there again!
November 20, 2024 - Michel O
June 24, 2021 -
The technicians quickly diagnosed my dead external hard drive and recovered all my files. I'm very grateful for their quick and efficient work and they were able to help me not lose five years worth of information. Thank you
November 4, 2020My laptop stopped connecting to the internet and it could not detect any external device either. I was panicked as I did not have backups of my recent work. So, I brought the laptop to PCwhoop. They fixed the issue and saved all my work. Amazing service.
August 28, 2022I lost all my files, it was very frustrating for me. I already went to two companies but they said we can't help you. Pcwhoob worked best for me. They recovered all my data completely and quickly. Customer service was excellent, Ali in particular was very professional and supportive.
June 6, 2023 -
They were able to successfully recover my data on my 2TB hard drive. They charge $150 if they can recover data with basic equipment, and if that doesn’t work, they use advanced machines, which costs $450. You only get charged if the data is actually recovered. I’m happy to have my data back, but the whole process took about a month, which felt like a long wait.
November 10, 2024The manager was very nice and very informative. He open up my 2017 Mac Book Pro to see if he could upgrade my memory but unfortunately he couldn't because Apple is dumb like that. But he blew it out with compressed air and told me it was free of charge. That was very nice of him, I'll definitely stop by if I actually have an issue they can fix.
December 1, 2021 -
Excellent costumer service. Fast and friendly here. Went here to get more ram for my laptop and got in install quickly.
February 17, 2024Earlier this week my computer quit. Dead. No power. I use my computer for all my business and personal stuff and for our classic rock and country band Crossroads that is based out of Red Deer. I need it every day dealing with clients and gigs. Anyhow, my husband was going to Edmonton in the morning and so went online and found a computer repair place in Edmonton. PCWhoop! He went there the next day, dropped it off and they gave him an idea right away what was wrong. When he was back in Edmonton the next day he was able to pick it up fully repaired. I am more than impressed. The last place I took my computer for repair it sat on the bench for 3 days before they could even start to look at it and then several more days to get it repaired. This has always been the norm in Red Deer for computer repair; slow and frustrating. I am so happy and so impressed with PCWhoop. It is worth the drive to Edmonton to get that kind of amazing service. Thanks everyone at PCWhoop!! Thank you!
April 2, 2021